Privacy Policy

Catch My Holidays – Celebrate Life with Travel, Fun & Care!

Effective Date: 07-11-2025
Last Updated: 07-11-2025

At Catch My Holidays, your privacy and data protection are of utmost importance to us. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in accordance with the Digital Personal Data Protection Act (DPDPA), 2023, and other applicable laws in India.

By using our website, mobile platforms, or travel services, you agree to the practices outlined below.

1. Definitions

Personal Data means any information that can identify an individual directly or indirectly.
Data Principal refers to you, the individual whose data is being processed.
Data Fiduciary refers to Catch My Holidays, responsible for determining how and why your data is processed.
Processing includes collection, storage, use, disclosure, and deletion of data.

2. Data We Collect

a. Personal & Contact Information

Name, phone number, email address, postal address, date of birth, gender, and identity documents (passport, Aadhaar, etc., when required for travel).

b. Travel & Booking Details

Itinerary, destination, visa information, flight and hotel bookings, emergency contact, and related data.

c. Payment Information

Payment mode, billing address, and transaction details. (We do not store or access card details or CVV information. Payments are handled by secure, RBI-compliant gateways.)

d. Technical & Usage Data

Device information, IP address, browser type, and cookies for analytics and website improvement.

3. Lawful Basis for Processing

To fulfill travel contracts and service requests
With your explicit consent for marketing or promotional communication
To comply with legal or regulatory obligations
To protect your safety and interests during travel emergencies

You may withdraw consent at any time by emailing: catchmyholiday@gmail.com

4. Purpose of Data Use

Managing travel bookings, payments, and confirmations
Providing customer support and service updates
Sending invoices, itineraries, and policy notices
Delivering relevant offers, loyalty rewards, and newsletters (only with consent)
Enhancing website functionality and service quality
Complying with applicable laws and regulations

We never sell or rent personal data to any third party.

5. Data Sharing & Disclosure

Service Fulfillment: Airlines, hotels, visa agencies, and service partners
Operational Support: IT, analytics, and communication vendors under strict confidentiality
Legal Compliance: Government or law authorities when required

All partners are bound by agreements ensuring data protection.

6. Data Security & Storage

We implement advanced administrative, physical, and technical safeguards including:

SSL encryption on all digital transactions
Multi-level access controls
Regular system audits and cybersecurity checks

All personal data is stored securely on servers within India, per DPDPA localisation norms.

7. Retention & Deletion of Data

Your data is retained only as long as necessary for the purposes stated or as required by law.

Afterward, it is securely deleted or anonymised. To request deletion, email catchmyholiday@gmail.com with the subject: “Data Deletion Request”.

8. Your Rights Under the DPDPA

As a Data Principal, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion once the lawful purpose is fulfilled
File a grievance if your data is misused
Nominate someone to act on your behalf if required

We respond to verified requests within 30 working days.

9. Cookies & Analytics

Our website uses cookies to enhance user experience and analyze usage. You may disable cookies in your browser, though some features may not function correctly.

10. Contact Details

If you have questions or concerns regarding your data, contact us at:
Email: catchmyholiday@gmail.com
Support: catchmyholiday@gmail.com
Address: 1322, 1st Floor, Old Delhi – 110006

11. Policy Updates

This policy may be updated periodically based on legal or operational changes. The latest version will always be available on our website.

12. Governing Law & Jurisdiction

This policy is governed by the laws of India, and disputes fall under Delhi court jurisdiction.

Catch My Holidays
Website: www.catchmyholidays.com
Email: catchmyholiday@gmail.com
Address: 1322, 1st Floor, Old Delhi – 110006